Are you frustrated by your HP printer not printing color? Don't worry, you're not alone.
Many HP printer users have reported this issue, and there are some simple fixes you can try.
Here are some troubleshooting steps you can take to fix your HP printer if it's not printing color.
Check the Ink or Toner Cartridges
The first thing you should do is check the ink or toner cartridges of your printer. Sometimes, the cartridges may be low, empty, or clogged, which can prevent your printer from printing color.
To check the cartridges, follow these steps:
- Turn on your printer, and open the cartridge access door.
- Wait until the carriage stops moving, and then remove the cartridges.
- Check the level indicator on the cartridges and replace any low or empty ones.
- Wipe the printhead contacts with a lint-free cloth and reinstall the cartridges.
- Close the cartridge access door and try printing again.
Check the Default Settings
If checking the ink or toner cartridges doesn't solve the problem, you can check your HP printer’s default settings.
To check your printer's default settings:
- On your computer, go to the Control Panel (Windows) or System Preferences (macOS).
- Locate the Printers or Printers and Scanners section.
- Right-click (Windows) or Control-click (macOS) on your HP printer.
- Then select Printing Preferences or Preferences.
- Verify that the default settings are configured for color printing and not black and white.
How To Check HP Printer's Default Settings on Windows
Run the Print Quality Diagnostic Report
The print quality diagnostic report can help you troubleshoot issues such as missing colors, streaks, or smears.
To run the print quality diagnostic report, follow these steps:
- Load plain white paper in the input tray of your printer.
- Tap the Settings icon on the printer’s control panel
- Select Tools, then choose Print Quality Report
- The print quality diagnostic report will print out.
- Check the report for any defects or errors and follow the instructions on how to fix them.
Update the Printer Driver
Another possible reason why your HP printer is not printing color is that your printer driver is outdated or corrupted.
The printer driver is a software that communicates between your printer and your computer. If the driver is not compatible with your operating system or has some errors, it can cause printing problems.
To update the printer driver, follow these steps:
- Go to the HP website and find the latest driver for your printer model and operating system.
- Download and install the driver on your computer.
- Restart your computer and your printer and try printing again.
Here are some additional tips that you may find helpful:
- Use genuine HP printer cartridges. Using third-party ink cartridges can sometimes cause printing problems.
- Clean the printhead. If the printhead is clogged, it can prevent your printer from printing color. You can clean the printhead using the instructions in your printer's manual.
- Restart your computer and your printer. Sometimes, a simple restart can fix printing problems.
We trust these insights will assist you in resolving color printing issues on your HP printer!
If you're still having trouble, you may need to contact HP customer support for further assistance.