HP Printer Error Codes: Decoding and Fixes



HP printers may encounter various error codes that can disrupt printing operations. This guide provides an overview of common HP printer error codes and offers solutions to resolve them.

Keep in mind that error codes can vary depending on your printer model. For specific error codes or persistent issues, it is recommended to consult the printer's user manual.

Basic HP Printer Codes

The HP printer error codes listed below are common and easy to fix.

  1. Error Code 02 - Warming Up: This indicates that the printer is still warming up and not ready to print.
    Solution: Wait for a few minutes and try printing again.

  2. Error Code 10 - Supplies Memory Error: Indicates that the printer is low on ink or toner.
    Solution: Replace the cartridges and attempt printing again.

  3. Error Code 11 - Paper Out: Indicates that there is no paper in the printer.
    Solution: Load paper into the printer and try printing again.

  4. Error Code 12 - Open or no EP: Indicates that the print cartridge door is open or the print cartridge is not properly installed.
    Solution: Close the door or install the cartridge correctly and try printing again.

  5. Error Code 13.x - Paper Jam: Indicates a paper jam.
    Follow these steps to clear it:
    • Turn off the printer and remove any jammed paper from the input trays and output path.
    • Check for any torn pieces of paper and remove them carefully.
    • Verify that the paper size and type settings in the printer settings match the loaded paper.
    • Turn on the printer and check if the error persists.

Fix Printer Failure 0x6100004a HP OfficeJet

Advanced HP Printer Codes

Here are some more advanced HP printer error codes and their solutions:

  1. Error Code 0.x - Firmware Error: Indicates a problem with the printer's firmware.
    Solution: Restart the printer and update the firmware to the latest version from the HP website.

  2. Error Code 49 - Communication Error: Indicates a firmware communication issue.
    • Turn off the printer, and wait for 30 seconds to clear any pending print jobs from the print queue.
    • Print a test page.
    • If the error persists, update the printer firmware to the latest version.
    • Reinstall the printer software and check if the error persists.

  3. Error Code 50.x - Fuser Error: Indicates a fuser error.
    • Turn off the printer and let it cool down for thirty minutes.
    • Check for any paper jams or obstructions in the printer.
    • Remove any foreign objects if found.
    • Turn on the printer and check if the error persists.

  4. Error Code 79 - Firmware Compatibility: Indicates a firmware issue.
    • Disconnect the printer from the network or computer.
    • Restart the printer.
    • If the error no longer occurs, clear any pending print jobs from the print queue.
    • Update the printer firmware to the latest version.

  5. Error Code 303 - Hard Drive Error: This indicates a possible issue with the hard drive.
    Solution: Check the hard drive for faults or damage, and if necessary, replace it.

  6. Error Code 30 - Can't Find Printer: Indicates that the printer is not activated despite being connected correctly.
    • Go to the Control Panel and uninstall the printer.
    • Remove any installed HP drivers from your PC.
    • Disconnect and reconnect the printer to the computer.
    • Visit the official HP website, locate your printer model, and download the full driver suite

  7. Error Code 0x6100004a - Various: Indicates issues like paper jams, low ink cartridge levels, or printer failures.
    • Remove any stuck papers from the printer and load new ones correctly.
    • If the error persists, turn off the printer, remove the ink cartridges, and perform a hard reset.
    • Reinstall the ink cartridges and print a test page to check if the error has been resolved.

Printhead Stuck on the Right - Carriage Jam for HP OfficeJet Pro 6958, 6968 6978 Printer PFG

Additional HP Error Code Troubleshooting

If you are still having problems after clearing the error code, you can try the following:

  • Restart the printer: Unplug the printer, wait thirty seconds, then plug it back in and try printing.
  • Update the printer driver: Download the latest driver for your HP printer.
  • Contact HP Support: If you still have problems.

Here are some additional tips for preventing HP printer error codes:

  • Keep your printer clean: Dust and debris can build up inside the printer and cause problems. Clean the printer regularly with a soft cloth.
  • Use genuine HP cartridges: Using non-HP cartridges can cause problems with the printer and void the warranty. To get the best out of your HP printer, it's important to use original HP toners.

These tips can help you keep your HP printer running smoothly and avoid error codes.

How I Fixed Error Message E On HP Deskjet Plus Ink Advantage 6475 / Error E

Further Reading:

Rob Errera

Rob Errera

Rob Errera is an award-winning journalist embedded in the world of printers and printing supplies. Rob has nearly two decades of experience writing about cutting edge technology, business trends, and the ever-evolving industry of printing.

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