Shipping & Returns

Shipping Policy

Sipping Map

At Toner Buzz, we ship our products to nearly every corner of the country, excluding Hawaii and Alaska. Please note that restrictions do apply on certain products which we will advise you accordingly when you purchase.

To estimate your delivery date with ground shipping, please refer to the above map.

Our shipping services are offered free of charge to our esteemed customers. However, we do offer express second day or overnight shipping for an extra fee if needed .


Returns Policy

It is okay for you to change your mind, we allow returns of unopened products within 30 days upon delivery where we will issue you a full refund. Where the return results from an error made by us, we will pay for shipping costs on the returns, especially if you receive a defective or incorrect item.

After you send the package back to us, we will issue the refund within a period of two and four days. Please note that this period of time doesn’t include the transit time taken by the shipper to deliver the product to us, which roughly takes between five and ten business days as well as the period which we process the return after receiving it which is usually between three and five days.

When returning an item you bought from us, just login to your account on our website. Under 'My Account' menu, use the link on ‘Complete Orders’ to view your order and click on the button showing the 'Return Item(s)'. After we receive and process your returned item, we will send you an email with details about your refund.